Drivers and Firmware Updates
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GuitarJack Stage, StudioJack Mini and GuitarJack Mini do not require any special drivers, as they will work natively on both Mac (OSX 10.8, 10.9, 10.10, and 10.11) and Windows (7, 8, and 10) systems. For Windows users, if you prefer to use an ASIO driver, first register your GuitarJack, then contact support to ask for a download link for the ASIO driver.
The lowest recommended setting for the ASIO driver is a buffer size of 256 samples with the USB streaming Mode set to Standard. Buffer settings past 1024 are not recommended, and settings past 4096 are not supported by RiffWorks.
GuitarJack Stage, StudioJack Mini and GuitarJack Mini audio interfaces shipped with the current version of the firmware installed. There are no further updates available at this time. Once you register your product we will be able to notify you by email if an update becomes available. Contact support with questions.
If a firmware update becomes available, to update the firmware, download the update installer file from our website (a link will be provided here), then connect your GuitarJack Stage, StudioJack Mini or GuitarJack Mini to your computer using the included USB to micro-USB cable. Launch the installer file you downloaded, and follow the steps on screen. Make sure not to unplug your audio interface while the firmware installer is running.
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