desperate help needed

RiffWorks Recording Software (Mac/Win)

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Postby riffer7777 » Thu Jan 04, 2007 4:59 pm

at last ive got standard up and running.registered amplitube,got my drummers in.also did screenshot of drummers in line6 monkey so thats done.the one problem outstanding is when i go to open riffworks standard it takes anything from half hour to an hour to open up.dans been on the case but its a mystery.my pc is fine to run standard,no probs there.any ideas as we are in the dark about this.ive downloaded standard about 5 times now and the same thing keeps happening.cheers guys.
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Postby bluesydude » Thu Jan 04, 2007 5:20 pm

Does it always hang at the same place?
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Postby riffer7777 » Fri Jan 05, 2007 7:17 am

when i click on riffworks to open it an eggtimer appears then instantly disappears.i sit and wait for it to open sometimes for an hour.if i wait say 20 minutes and click on riffworks again it says riffworks already running,please try again.it may be running but i cant see it.cheers.ps; when it does eventually open up its ok but sluggish at times.im compatible to run standard,pc is fine.ive registered amplitube le and put drummers it so thats ok.
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Postby GuitarSlinger » Fri Jan 05, 2007 8:28 am

That is way too long to wait man. If it doesnt open in less than 30 seconds then you need to right click the taskbar, select task manager, highlight riffworks and end the process. Unplug the usb from your line 6 device, wait ten seconds and re-attach.

Im not sure whats going on here but it sounds buggy for sure. You should set your toneport as the default windows soundcard in the control panel, and always get gearbox running before you fire up Riffworks.

If your like me I have to unplug my usb cable to the toneport and re-attach everytime I either, start my computer or shut down riffworks with the task manager. Its just Line 6's buggy drivers. Riffworks is trying to load them but cant, at least for me.

Anyways as a safe practice always get gearbox running with audio before you start riffworks. Best of luck.
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Postby riffer7777 » Fri Jan 05, 2007 6:52 pm

guitar slinger,ive opened gearbox first as suggested tried opening riffworks,it wont open.but if i click on riffworks again it says its running.it cant be because when i looked in task manager it shows gearbox and aol running and not riffworks????.
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Postby gatorjj » Fri Jan 05, 2007 7:42 pm

I know we're beating a dead horse (sorry Riffer!). In the Task Manager's "processes" tab you'll see "RiffWorks.exe" running. Not a great place to mess around but you might try to quit there and launch it again. MAKE SURE YOU DON'T HAVE ANYTHING IMPORTANT RUNNING WHEN YOU DO THIS!

One other troubleshooting thing to try in WindowsXP if you're inclined (I bet you are at this point! LOL)

Under the "Start" tab in Windows, select "Run" and type MSCONFIG. Under the "General" tab of the window that pops up, select the "Selective Startup" button and uncheck "Load Startup Items." Now under the "Startup" tab you should see whatever's starting up at loading as being unchecked. There's one that you should check, on my systemit is "rundll32" which I think are basic things you need. The rest should be from other things you've installed (Windows Media Player, Messenger, etc.).

When you hit Okay on the screen it might give you some administrator message but it will ask you to restart. Go ahead and restart, and when Windows comes back it will show a message that you are in diagnostic mode or something like that. Click okay and that MSCONFIG window will come up again. Now, try and launch RiffWorks.

If it still takes forever to load, I'm out of ideas! LOL :(
If however it comes up quickly, then there's likely some conflict with something else you've installed. If this is the case, it will take a little work but go through the process of checking those boxes one at a time, restarting, and seeing if RiffWorks still boots until you come across the culprit.

I've done this troubleshooting a couple times (not with RiffWorks) and it's worked to solve the problem.

Best of luck Riffer!


J.J.
Last edited by gatorjj on Sat Jan 06, 2007 1:50 pm, edited 1 time in total.
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Postby bluesydude » Fri Jan 05, 2007 7:43 pm

Wish I knew what to tell you. I feel your pain. I fought a problem with the ASIO driver for nearly a month after installing Standard and I finally figured out I had a driver conflict because my PC was running Media Center edition of Windows.
Last edited by bluesydude on Fri Jan 05, 2007 7:45 pm, edited 1 time in total.
My RiffWorld
Mat 6:33 "But seek first His kingdom and His righteousness, and all these things will be added to you."

Mixposure
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Postby gatorjj » Fri Jan 05, 2007 7:48 pm

I'm running Media Center as well but have not had any problems with it affecting my recording stuff (knock on wood!).

One of the things I found (unrelated problem, on my other PC) was I had something at startup that worked fine for the first user who logged in, that conflicted and hung things up for the second user that logged in to the PC. There's just too many variables these days!

J.J.
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Postby bluesydude » Fri Jan 05, 2007 7:51 pm

gatorjj wrote:I'm running Media Center as well ...J.J.

Do you have a TV tuner in your PC? That is where the conflict was. As long as I had my Pod XTL hooked up I was good to go. But if I wanted to record without the line6 gear and use the ASIO4All driver, it would always hang up on loading hi-cowbell.
My RiffWorld
Mat 6:33 "But seek first His kingdom and His righteousness, and all these things will be added to you."

Mixposure
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Postby gatorjj » Fri Jan 05, 2007 8:14 pm

Yes I have a tuner. My machine's only a few weeks old, but I haven't had any issues with putting everything back in place, with exception of iTunes. I have 2 ASIO devices plus ASIO4ALLv2 and they still all work great.

It's funny you mention that, as I wrote that epic tale for riffer I went back through the steps to make sure I got them right. Initially I turned off all the start up things including the two I said to turn back on, and sure enough it hung at hi-cowbell.
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Postby GuitarSlinger » Fri Jan 05, 2007 8:24 pm

Well there are at least four of us that get the hi-cowbell hang up. It would be real nice to get a fix on this.
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Postby gatorjj » Fri Jan 05, 2007 8:44 pm

I don't have the problem but it happened when I disabled all the startup things. Seems like it's looking for something on your machines (a dll?) that it's not finding.

I'd guess a dll of some sort because now that I look at the other thing I turned on, it was for an HP application for archiving, nothing that should be required. So the one thing I ran was the "rundll32" and then it worked fine.

dll's are absolute voodoo for me but maybe this helps the Sonoma guys pinpoint where the trouble or conflict might be, since it's only happening to a few of you. It could be something old in your system that's causing the problem?
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Postby bluesydude » Fri Jan 05, 2007 9:22 pm

Just to be clear for those reading this. The only time I get the "Hi-cowbell" hang is when I switch from the line6 device to ASIO via the Audio Setup.
Last edited by bluesydude on Fri Jan 05, 2007 9:22 pm, edited 1 time in total.
My RiffWorld
Mat 6:33 "But seek first His kingdom and His righteousness, and all these things will be added to you."

Mixposure
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Postby ShredRex » Fri Jan 05, 2007 9:37 pm

I have a tv tuner as well and have had no conflict issues with RW......have you tried msconfig.....making sure only the bare neccessities start up. What about disablling a/v, anti-virus etc.......just a thought.
Last edited by ShredRex on Fri Jan 05, 2007 9:39 pm, edited 1 time in total.
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Postby gatorjj » Fri Jan 05, 2007 10:00 pm

BD have you ever been able to get ASIO4ALL to work, or does it hang every time? Also is when you start up with ASIO4ALL as the audio device, or is it locking up when you switch?

I recall ASIO4ALL it being an issue with some folks but not others. More of that 'voodoo' stuff that I don't understand, but Sonoma doesn't recommend it. I think they have some info on the Product page about it now.
Last edited by gatorjj on Fri Jan 05, 2007 10:02 pm, edited 1 time in total.
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