Sonoma Wire Works - Support Forums

by **warped** » Thu Jan 11, 2007 5:39 pm

Hello,
I purchased the crossgrade from v1.10 to the riffworks standard v.2 yesterday. When I was attempting to d/load the software I inadvertently "x"ed out of the website. When i returned it said there were no d/loads left. I only attempted to d/load once, where'd the other 4 go? How do i get this reset so i can try it again. I tried contacting support but haven't heard anything back yet. Any advice would be most helpful, Thank You in advance.

by **michelle** » Thu Jan 11, 2007 6:46 pm

Hi warped,

Not sure why the other 4 disappeared, but I've reset your downloads now, so you 5 more chances.

Thanks for your purchase!
Michelle

by **warped** » Thu Jan 11, 2007 7:25 pm

ahhhhhhhhh,....thank you Michelle. I shall try again!

by **riffer7777** » Thu Jan 11, 2007 8:10 pm

it does that sometimes.

by **warped** » Fri Jan 12, 2007 7:05 pm

Well, I went back and tried again and it went extremely smooth. Everything functioned correctly after the d/load and what a great product!!......Thanks again!

by **riffer7777** » Fri Jan 12, 2007 7:42 pm

good news,enjoy it !!!!!!!

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