Sonoma Wire Works - Support Forums

by **riffboy76** » Wed Mar 14, 2007 2:54 am

I just recently downloaded the demo version of the Riffworks from Line 6. I'm using it with my PodXT. It sets up fine but when i try to record or play any of the drum tracks I get no volume. I can see the levels on the Riffwork monitors fluctuate when i strum the guitar but I get no sound at all. I've tried changing the audio settings but to no avail. Any ideas? Thanks.

by **michelle** » Wed Mar 14, 2007 5:42 am

Hi,

Sorry you're having trouble. Try the Trouble Shooting Guide:
http://www.sonomawireworks.com/guide/index.php/Trouble_Shooting_Guide

If you are still having trouble, feel free to email our support team directly:
http://www.sonomawireworks.com/support_form.php

Thanks,
Michelle

My RiffWorld Profile · by **randy** » Wed Mar 14, 2007 6:51 am

Hi,

You need to have your speakers and/or headphones plugged directly into the PodXT to be able to hear the audio from RiffWorks as RiffWorks uses that device as the soundcard.

Please let us know if you need further assistance,

by **riffboy76** » Wed Mar 14, 2007 7:03 am

ah ok. So i need to monitor through the Pods phone output? I tried that but I dont hear any of the drum loops activated through riffworks, just the Pods signal.

My RiffWorld Profile · by **randy** » Wed Mar 14, 2007 7:06 am

You can use the headphone outputs or the 1/4" left and right outputs on the back. However, if you're not hearing the drummers then something still isn't setup right. Make sure you have the Pod's CHAN VOL and Output knobs turned up a bit.

Also, please open RiffWorks and click on the AUDIO SETUP button. Select the PodXT if it's not already selected. If it's already selected, can you tell me what's displayed in the various fields?

Thanks,

by **Trigger** » Wed Mar 14, 2007 2:49 pm

Howzat for customer service ? Always impressed by that. ;-)

by **Wedgebill** » Wed Mar 14, 2007 7:10 pm

Nifty software and nifty people, if you ask me.

Sonoma may have created an uncontrollable monster !!!!!

Uncle Bill :cool:

by **riffboy76** » Wed Mar 14, 2007 11:32 pm

Definitely great customer service. If I can get this up and running I will definitely be purchasing a copy. I will give Randy's suggestion a try and report back. Thanks again.

by **riffboy76** » Thu Mar 15, 2007 2:24 am

Okay I finally got some sound! Only problem now is that when I play the drum tracks I get a horrible fuzz noise every 5 seconds. Any ideas what might be causing this?

by **Trigger** » Thu Mar 15, 2007 10:31 am

Out of curiosity are you using a dual core computer?

by **riffboy76** » Thu Mar 15, 2007 6:44 pm

not sure what a dual core computer is, so i'm gonna have to say no. The noise is a loud static hiss which is unbearable. It happens every 3 or 4 seconds when i record. I'm lost.

by **riffboy76** » Fri Mar 16, 2007 3:03 pm

any ideas as to what that loud static noise is?

My RiffWorld Profile · by **randy** » Fri Mar 16, 2007 3:54 pm

What buffer size are you using?

This is pretty strange and I've asked an engineer to look into this as well.

by **BDV** » Fri Mar 16, 2007 9:42 pm

I'm not getting audio. When I select audio setup I have no options available for playback or recording. Do I need to download AISO driver

by **michelle** » Fri Mar 16, 2007 9:51 pm

Welcome BVD,

What ASIO device are you using?

These are the ones we recommend:
http://www.sonomawireworks.com/guide/index.php/Recommended_Hardware

Thanks,
Michelle

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