Disappointed

[isi25rider]

Hi,

I crossgraded to Standard a few weeks ago. Line6 -version was working well, but i thougt with standard version I could use my mindprint-device too. So I upgraded and was stuck in this "loading cowbell"-thing like other users in this forum. I tried everything from reinstalling and new installing to changing and updating drivers. Wrote a message to the support of Sonoma and got an immediate answer, very impressive. But that was it...with the words "passing to the technicians" I never heard again from sonoma, thoug I asked 3 times ore more, if there is something new.

Paid a lot of money for the line6-Version, Drummer Sessions and so on, then 69$ for the crossgrade but I cannot use it. Don`t even know why I can`t use it.
Now crossgrade is 29$...what a joke. Never again Sonoma.



Very disappointed,

Marc

[mickeymix]

It's usually an ASIO driver problem when it hangs at cowbell..........perhaps you can un-install your mindprint device and retry.....some folks have has success with ASIO4ALL .............you can give that a try as well.

[randy]

Hi Marc,

Send a message to Support and we'll do our best to make this right for you. Contact us via the Support Contact Form at http://www.sonomawireworks.com/support_form.php

I'm sorry RiffWorks isn't working with your MindPrint device. Please let us know which version of the MindPrint drivers you're using when contacting us.

Thank you,