Another Problem

RiffWorks Recording Software (Mac/Win)

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Postby thecallofktulu1993 » Tue Jan 22, 2008 12:54 am

Well, if you read my other post you'd remember that I deleted everything off my computer to fix it and start fresh. So I reinstalled RiffWorks, but it turns out I have a little problem (which I should have though of before).

Since I reinstalled it, it says I have to register in order to get the full effect (RiffCaster/RiffLink and stuff). I know my account info obviously, but I can't find the Registration Card that came with the RiffWorks package, so I can't give a serial code...

I think this is going to be a big problem for me. If there is anyway you can help, please do so! I know I've been asking for a lot of help lol, but none of this would have happened if my darn computer didn't get screwed up, so sorry.

Thanks,

-Ty
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Postby gatorjj » Tue Jan 22, 2008 1:51 am

Are you using RiffWorks Standard or RiffWorks Line 6 edition?
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Postby dug » Tue Jan 22, 2008 1:54 am

Hi Ty,

We know your serial number, it's not a problem.
Check your email.

thanks,
dug
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Postby thecallofktulu1993 » Tue Jan 22, 2008 1:56 am

dug wrote:Hi Ty,

We know your serial number, it's not a problem.
Check your email.

thanks,
dug

Thanks a lot, man :) and thanks to you too Gator, any advice is better than no advice, so thanks
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Postby thecallofktulu1993 » Tue Jan 22, 2008 2:01 am

thecallofktulu1993 wrote:
dug wrote:Hi Ty,

We know your serial number, it's not a problem.
Check your email.

thanks,
dug

Thanks a lot, man :) and thanks to you too Gator, any advice is better than no advice, so thanks

Dug, I just checked my email but didn't see my serial number. It was just a reply from an email I sent to Support, and it just said "Thanks for sending, we;ll reply ASAP" and so forth.

Gator, I'm trying your thing real quick to see :)
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Postby thecallofktulu1993 » Tue Jan 22, 2008 2:03 am

gatorjj wrote:Are you using RiffWorks Standard or RiffWorks Line 6 edition?

RW Standard
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Postby dug » Tue Jan 22, 2008 2:06 am

Sorry, posted before I actually hit send. It should be there now.

cheers,
dug
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Postby gatorjj » Tue Jan 22, 2008 2:08 am

I see it coming Ty...I'll post back here when I get it and see if it fires up.
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Postby thecallofktulu1993 » Tue Jan 22, 2008 2:10 am

gatorjj wrote:I see it coming Ty...I'll post back here when I get it and see if it fires up.

Okay, thanks a lot man :)

And thanks Dug, I really appreciate you and Gators' help
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Postby thecallofktulu1993 » Tue Jan 22, 2008 2:11 am

Whoops: To Gator, I accidentally clicked on the address bar on the tab w/ the uploading file. I had to redo it and it maybe take a little onger. I'm really sorry about that
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Postby gatorjj » Tue Jan 22, 2008 2:49 am

Ty it came in and plays fine. I guess the good news is your files are probably okay...but I don't have any clue why you can't open them.

You might try downloading the tune back from the website just to see if there's some funky file thing going on. I'll also save a "version 2" up there so you can see if a re-save might work.
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Postby thecallofktulu1993 » Wed Jan 23, 2008 2:29 am

gatorjj wrote:Ty it came in and plays fine. I guess the good news is your files are probably okay...but I don't have any clue why you can't open them.

You might try downloading the tune back from the website just to see if there's some funky file thing going on. I'll also save a "version 2" up there so you can see if a re-save might work.

Hey JJ :) I downloaded the Twitchy file again after uploading it to your site/directory. It worked fine when I opened it, no problems or nothing. But I tried uploading other songs. When I tried downloading one of the other songs I uploaded to your site, it said "Invalid File". I was wondering if you could possibly make Version 2's with all of them like you did to Twitchy.

I know you probably have a lot of stuff to do, but I truly appreciate all the help you've given me so far. So whether you want to do it or not, thanks a lot

Thanks to Dug too. You helped me "re-register" so at least I could get RiffWorks to work lol
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Postby gatorjj » Wed Jan 23, 2008 2:41 am

How many ya got? I'll do 'em in between other stuff when I get a chance.
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