Tone Port

[davenz]

Hi guys, I went out and bought a TonePort UX2 today and it is great, but I have an issue, and it could be a big one.

Riffworks ran with the new audio device without me touching any settings. Then I went out. When I got home a couple of hours later, I opened Riffworks and there was no sound -- on checking, the audio settings were blank. Weird. I messed around with the settings in GearBox, reinstalled the Line 6 software, restarted my machine, all to no avail.

I was posting these facts here and went to take a screen shot to show you what I meant when my computer crashed with a blue screen (Windows stop code), the first I have ever seen on my current setup. It was caused by a Line 6 dll, so I hope that isn't a portent of things to come. Anyway, after a restart, Riffworks played fine again, but then Riffworks crashed as I was trying to record a test layer, and on restarting Riffworks it now has blank audio settings again, as if it cant 'see' any ASIO devices. Restarting the computer doesnt help. I hope I can sort this out because the TonePort is a very good device and I want to keep it!

Thoughts? Seen it before?

Thanks,

Dave.

[fooks]

hi davenz, try unplugging the tp usb for 5secs or so. it might take time for the new stuff to scrape the burrs off the gears, so to speak.
other than that it's reinstalling drivers from monkey. i had to do that for a week or so when that happened to me. i have a guitarport and gearbox. when i have trouble with rw freezing the playback or whatever, i open and close gearbox and that works to get things running again.

also, i don't know how long you leave rw open, but i find it gets cranky after 6hrs or so. i usually give it a break for awhile.

[Wedgebill]

It's a normal pain in the asio you've got there Dave

As Fooksy says, the way to go is unplug and replug the usb cable. I always use this procedure :- Exit RW, unplug, wait a few seconds while the operating sytem untwists it's knickers, plug in, restart RW. Dug has stated that any time RW crashes it leaves your asio in a bad state :rolleyes:

Also, any time I've left my pc with RW open for any amount of time I get major pops, crackles and farts etc, sometimes complete freeze ups, normally on riff joins on the songline. I've always put this down to anti virus, Windows indexing or some other software running in the background and interfering with RW stuff that's in RAM. On my UK pc with only 1gb of ram I got into the habit of shutting other stuff off whenever possible.

Welcome, new Toneport owner, prepare yourself to now become seriously addicted

Uncle Bill

[davenz]

Yep, that works thanks guys. Seems to be a bit of a bug if we have to do this all the time though.

Thanks very much for your advice.

Dave

[gatorjj]

I run into interface issues occasionally, though it is the interface drivers and not the specific audio program that typically is the culprit!

[GuitarSlinger]

Some motherboards dont play nice with usb audio, I unplug mine every time I start or restart, but then it always works perfectly after that. Others are not so fortunate.