Many Crashes

RiffWorks Recording Software (Mac/Win)

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Postby Charvelguy » Thu Feb 07, 2008 10:12 am

I just got a bsod on my chosen RR8 tune. Its coming up with a mini dump error DBGHELP.DLL ..not found. I have not done the update from the 8201 because I feared ruining the songs I created and any stability of my tunes being done in the 2701 and 2801 builds.

I'm not able to recover the song file it just loops into a C++ error everytime I try.
I have recorded bass parts over about 3 times now.
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Postby Charvelguy » Thu Feb 07, 2008 10:40 am

I loaded the update. It seemed to help. I was able to load up the 2508 build, opened my tune and it loaded. I could play the files. When I went to duplicate a a riff layer tho, it BSOD again. (this is what happened with the previous one, dup'ing a file, it BSOD'd.)
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Postby davenz » Thu Feb 07, 2008 10:48 am

What file does the stop code name (blue screen)? Are you using Vista or XP? More info is needed to get a handle on these things.

Dave.
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Postby Charvelguy » Thu Feb 07, 2008 11:03 am

The song did recover, and the layer did dup, but when I went to save if gave another exception.

I didn't log what the BSOD said. Normally I would. must be creative stress. I saw a rewire error, D: projects rewire parts smugglersmugglersource utilitesSStandard ??? Cpp,227 verify FAILURE on one error, and a another number on one the error flags coming up after the reboot. code -1 at Dlooper Cpp382 maybe?


I use XP PRO SP2. I had similar problems during the summer with another completely different PC using XP PRO SP2. I went to dup a layer and it would error and crash like this.

Edit again:
I tried to save the recovery and it just crashed again so I noted the error before the C++runtime flag, it was Cpp382 as I state above in the edit.

I often wondered if the error is due to the fact theres some code that thinks I'm trying to pirate the software when I save? D: drive? thats my DVD burner.
*shrugs*
Last edited by Charvelguy on Thu Feb 07, 2008 1:08 pm, edited 1 time in total.
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Postby Charvelguy » Thu Feb 07, 2008 12:46 pm

another crash when I went to create a file, Dmultirexfilecpp342 (to that effect.

Oh ya, hey never quit , never surrender! I am going to declare it the official week of 'my arse hurts' and 'soon to be deaf' though.
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Postby davenz » Thu Feb 07, 2008 7:16 pm

From memory reading other posts you have a non-standard installation setup there. Do you change drive letters at times, like adding a flash drive or external hard drive to save stuff onto etc? If you have different parts of the software (your saved files and profile data) on anothign other than the 'main' drive (where presumably Riffworks is installed) then maybe Riffworks gets screwed up trying to find shifting files? Not likely, but a thought I have none-the-less.

And are these full Windows blue-screen stop codes or just Riffworks crashes with small dislogues that don't require restarting Windows? I'm sure you know those aren't blue screens of death at all, just application errors.

Dave.
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Postby Wedgebill » Thu Feb 07, 2008 7:29 pm

Not sure what Tom is doing with his arse that's hurting it and making him go deaf but maybe we should put him behind a blue screen so he can take his dumps in private :rolleyes:

You can get tablets if you are also having major problems with c++runtimes Tom :O
No-one remembers what you do or say. Everyone remembers how you made them feel. Allegedly !!!!

http://www.riffworld.com/Members/Wedgebill
http://www.facebook.com/pages/Wedgebill/419225520583?v=app_2405167945
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Postby Charvelguy » Thu Feb 07, 2008 7:38 pm

I switched chairs Bill..the rear is better.
There were two full screen BSOD windows has detected an error and is leaving the building. All the others were exceptions.. just got another, cpp076.

I have two drives with multi partitions, however..everything is going on one drive.
Both Line6/RW-Sonoma are in the same partition (F) but it is different from the main Windows partition. (C)
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Postby davenz » Thu Feb 07, 2008 7:53 pm

Cheers. If the stops (blue screen) happen again, can you grab the file referenced? I'm picking it is the line 6 driver, which on my machine is L6TPortB.sys (TonePort driver).

I get this when I try to change audio apps, lile closing Riffworks and opening Skype. Around 7 times out of 10, boom, cya later Windows. It isn't a windows thing, it's that crappy Line 6 driver that causes the trouble.

The other errors are Riffworks by the sound of it though.

Dave.
Last edited by davenz on Thu Feb 07, 2008 7:57 pm, edited 1 time in total.
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Postby Charvelguy » Thu Feb 07, 2008 8:11 pm

Hello Dave, thank you for your replies and time m8. You would think they would have the driver aspect of this thing down by now, after how many months/years?

Of course I'll supply the BSOD data, (don't get those BSOD's very often thankfully) Bill has the Cervesa Gold chilling out...make it a party!
Last edited by Charvelguy on Thu Feb 07, 2008 8:12 pm, edited 1 time in total.
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Postby Charvelguy » Fri Feb 08, 2008 8:57 pm

I'm wondering if this could be related to a conflict with some other software on my computer. I noticed the ogg files sometimes do not have little brown picks next to them anymore, they had something else like a wand or a hand. I have a few other installs of Steinberg products on the same PC, maybe they are catagorizing the files?

Is there a software list compiled which is a known conflict with RW?
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Postby davenz » Fri Feb 08, 2008 11:34 pm

Not that I know of. It is possible another program has grabbed your file associations but that shouldn't cause to many problems, unless you are trying to start the software by clicking on an assoctaited file (example - opening media player by clicking a .wav file instead of opening Media player and then opening the wav file by choosing file - open from the menu). I would be very surprised if anything has hijacked Riffworks file associations though. By the sounds of it your computer might be a bit of a mess, and I don't mean any offence by that.

Dave.
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Postby Charvelguy » Sat Feb 09, 2008 7:59 am

davenz wrote:By the sounds of it your computer might be a bit of a mess, and I don't mean any offence by that.

Dave.

which one? this is a recent build, I did it in July.
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Postby davenz » Sat Feb 09, 2008 9:18 am

I format and reinstall my machine about every 6 months. I like to keep it very clean and tidy - maximise performance as well as stability. If I try software out I always go through after uninstalling it and make sure it is gone - most software doesn't uninstall cleanly. The rub is that a person has to know what they are doing when cleaning manually like that, one wrong move and everything won't work so well.

If you want to use a tool to check things out, download and install a trial version of Tune-Up Utilities. Of all these 'suite' type programmes this is one I actually use. I am not affiliated with them or make any money out of suggesting them, and I wouldn't suggest it if I thought it was rubbish or would damage your machine in any way (like a lot of these things can).

http://www.tune-up.com/products/tuneup-utilities

Sorry if this violates a no-advertising rule - but this is non-commercial. Moderators feel free to remove this link and reference to it.

Download and run some of the tools, you can find out where your file assoctaions have gone, clean junk from the registry and lots of other things. The good thing is that your computer will run better and perhaps won't crash as often.

Dave.
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Postby Charvelguy » Sat Feb 09, 2008 9:33 am

Thanks for the suggestion. I use Ccleaner but I hardly mess with the registry, manually or otherwise. I usually use Windows utilites to handle removals and thats it. I know my other (older PC) is a bit of a mess.
Some programs only (windows included) allow a limited number of installs with a key. I can't keep reformatting the entire drive. If thats the case, I'll put all my programs on a completely separate (swappable) drive from the OS and just run Linux.

I may try a reinstall on my laptop and just use essentials with RW. I'm doing another build here too, probably starting tonight yet.
RW runs alot better on a dual core, especially with a slight overclock.
Last edited by Charvelguy on Sat Feb 09, 2008 9:34 am, edited 1 time in total.
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