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RiffWorks Recording Software (Mac/Win)

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Postby Wiese » Fri Jul 11, 2008 2:04 pm

Hi my Friends at Sonoma
Have do the new update today
and now Riffworks Standard will dont work
program says loading-high cowbell but nothing goes on!!!!
Have compl. uninstall and new install but the same probl.
Maybe you have an Idea what can helps!!!!!!
THx
JoJo
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Postby michelle » Fri Jul 11, 2008 2:28 pm

Hi JoJo,

Sorry you are having problems with the update. Will you please use the support form and give them as much detail as possible:

http://www.sonomawireworks.com/support_form.php

Thanks,
Michelle
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Postby Charvelguy » Fri Jul 11, 2008 2:47 pm

You got the special 'more cowbell please' version JoJo...you should be honored, that entails a visit by Bruce Dickenson (Christopher Walken) and Gene Frenkle (Will Ferrell)
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Postby Wiese » Fri Jul 11, 2008 3:24 pm

Hi Again
No,I will load a song in riffworks then the program stops with
loading Metronome:high cowbells!! And nothing goes on!!!
Have 3 times compl. uninstall and install again but the probl. will be the same!!!
Thx Michelle I have ask to the Support!!!

JoJo
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Postby Wedgebill » Fri Jul 11, 2008 4:19 pm

Use ALT,CTRL,DEL to access the Task Manager Jojo, check running processes and make sure there are no duplicated instances of Riffworks running as processes. This has happened to me a few times and it makes Riffworks hang up like that. It usually happens when I'm too impatient to wait for Riffworks to start. The other thing to try is unplugging and re-plugging your ASIO device before attempting to re-start RiffWorks and or a re-boot :)


Failing all that, wait for Christopher Walken to turn up like Tom said, he'll probably give it an evil look and frighten it into working again :rolleyes:
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Postby atalwar » Fri Jul 11, 2008 6:07 pm

Wedgebill wrote:Failing all that, wait for Christopher Walken to turn up like Tom said, he'll probably give it an evil look and frighten it into working again :rolleyes:

Seems like the best option, He got the "Weapon of Choice"
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Postby randy » Fri Jul 11, 2008 6:11 pm

Hi JoJo,

Please also send us the RiffWorks.log file (My Documents - Sonoma Wire Works - RiffWorks). You can email it directly to support@sonomawireworks.com

Thanks!
Randy
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Postby Wiese » Fri Jul 11, 2008 6:33 pm

Thx my Friends thx Randy
I have try new install 5 times and it looks like
to Work now!!!!
And Bill I think it can be the ASIO device!!!!!!!
Thx again

JoJo
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Postby randy » Fri Jul 11, 2008 6:42 pm

I'm glad it's working for you now JoJo. I can't imagine why you would need to install RiffWorks more than once to get it working though. Usually it'll it work or it won't. Hmmm, a mystery!
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