Can not work with R.Standard

RiffWorks Recording Software (Mac/Win)

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Postby Wiese » Mon Jul 14, 2008 6:53 pm

Hi Michelle or Randy
Have the same Prb again with standard
The program stops ever iin the same position
load Metronome:high Cowbell have uninstall and install
more times again but dont Work.Have all done what have Bill
postet but no chance!!!!!
What can i do now need rhe standart version!!!
Line6 Edition works ok!!!

JoJo
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Postby isi25rider » Thu Jul 17, 2008 5:14 pm

Me too. Sonoma-Support told me long time ago (It was last year) to try to fix this. Got one answer like "Sorry, was moving around the country, will try to fix this" but I asked three or four times again but got no answer....

This post:

http://www.sonomawireworks.com/forums/viewtopic.php?id=3987

Did all they told me...but no support anymore
Last edited by isi25rider on Thu Jul 17, 2008 5:17 pm, edited 1 time in total.
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Postby michelle » Thu Jul 17, 2008 6:34 pm

Hi isi25rider,

Wiese is working with support directly about this.

Sorry we were busy last year with the move. Support is available to help you, so please include all the details you can about your system and situation in the support form, including reminding them that you have an unresolved support issue, and they will work with you.

http://www.sonomawireworks.com/support_form.php

Thanks,
Michelle
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Postby isi25rider » Wed Aug 20, 2008 11:36 am

Hi Michelle, Hi Wiese,

is there anything new about this issue ? Tried ASIO4ALL with a brand new installation of my system, but it did not help. I spent a lot of money for nothing.

Marc
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Postby Rotund » Wed Aug 20, 2008 12:42 pm

If this is the same problem I had which was hanging during load - Metronome, I followed this and it fixed the problem. I have not had a problem since. You just have to be brave about the XP Regedit.

http://www.sonomawireworks.com/forums/viewtopic.php?id=787
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Postby michelle » Wed Aug 20, 2008 6:33 pm

Contact support directly - they're more knowledgeable about tech issues:
http://www.sonomawireworks.com/support_form.php

Thanks,
Michelle
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