Sonoma Wire Works - Support Forums

by **foosdogg** » Sat Jul 26, 2008 4:30 pm

Hi.
I posted a song called "Broken Fingers" using the riffcast button in riffworks. I typed in my user name and password and away it went. When I went to look at it, the song was posted under "admin". I logged into my account on riffworld and I am not able to edit my account as there is no "my profile" link. Could someone give me a hand and check into this for me?
Thanks
Foosdogg

by **foosdogg** » Sat Jul 26, 2008 5:46 pm

Well, I know that my computer is not the problem.
My friend just logged into his account from my computer and he can see his songs and everything just fine.

by **michelle** » Sat Jul 26, 2008 9:18 pm

Songs are posted as "Admin" when you post a song and have never logged onto RiffWorld.com. Please creating a profile on RiffWorld.com. Then repost your song and the files will know where to go every time you RiffCast. Note, after you've created your profile, you will always be automatically logged into RiffWorld.com when you log into RiffWorks.

Guide that explains how to create your profile:
http://www.sonomawireworks.com/guide/index.php/RiffCaster

Sorry for the inconvenience.

Cheers,
Michelle

by **foosdogg** » Sat Jul 26, 2008 9:49 pm

I went to create a new account.
I made a new username and went on to step 2. It asked for some more info like requesting a new sonoma key.
I am a little confused about that part. I already have a key with my copy of the standard edition. Its foosdogg.
I made an account when I got the program... i just never really tried to tweak it. I was considering entering the contest with another song but, I can't now.

by **riffer7777** » Sat Jul 26, 2008 9:54 pm

go to support scroll down to contact support now and see if they can help you there? fill in form .you will get confirmation email and case number.hope this helps you.

by **scott** » Sat Jul 26, 2008 10:32 pm

If you've already got a username linked to RiffWorks, I'd advise you not to create a different one for RiffWorld/the store etc.
This has happened to a few guys on the forum, me included when we first started beta testing the store and moving from version 1 to 'Standard'. Even things like 'scott' and 'Scott' were enough to confuse things and really cause problems.
Let the guys at Support have a look. They'll sort you out.

by **foosdogg** » Mon Jul 28, 2008 3:00 pm

The support guys got a hold of me during the weekend. I sounded "bizzare" to them. I hope they fix it in time for me to enter the riffrumble. Running out of time...

Sonoma Wire Works - Support Forums

Problem with profile

Who is online