Riffworks Error....

[sidonsadboys]

a little problem thats just started occuring today.
when im using riffworks and im recording...when it reaches the end of the bar, i get an error. ( unhandled exception ) ....why is it doing this? and is there a fix? thanks riffers..

[Charvelguy]

This happens on occasion till some of the bugs in the builds are fully resolved.
If it asks you to save for a .dmp file, save it... let it close out or close it out and reopen. You'll also have alog file with details the error. Default is here:
C:Documents and SettingsAdministratorMy DocumentsSonoma Wire WorksRiffWorks

Send the .dmp file, & log and system specs to support. support@sonomawireworks.com

I do not work for Sonoma, they may have more to add so I try not to overspeak.

[scott]

I have moved your post from the "Green Room" to the "RiffWorks" forum as the issues you are having are more relevant here.

Like Tom says, you need to log this with Support via the webpage -> http://www.sonomawireworks.com/support_form.php or through an e-mail to support@sonomawireworks.com.
Either way, the more detail you can provide as to what you were doing prior to the error, as well as your system specs, software versions etc., the more helpful it is.
The minidumps and log files are also very useful (if RiffWorks generates them).

[sidonsadboys]

thanks guys....its starting to happen all the time now...no matter how many bars i try to record..once it reaches the end of the bar.....an error has occured. and i have sent an email to the suggested place with the error file attached. hope they can help soon...im having withdrawls already.... thanks again guys.