Reinstall

RiffWorks Recording Software (Mac/Win)

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Postby hagarfreak33 » Sat Nov 01, 2008 8:40 pm

I just had to reinstall the program to my new pc my old one crashed for good-i am missing drum sessions and the ones i downloaded wont show up?Is there a page in my account that has links to all my stuff?
Thanks,
Ken
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Postby ShredRex » Sat Nov 01, 2008 8:44 pm

Go to the store page and login:

http://www.sonomawireworks.com/store/#

All of the products you have purchased can be downloaded again here. You will have to re-install the drummers again.
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Postby hagarfreak33 » Sat Nov 01, 2008 9:21 pm

Thanks i found it :)Now i just need to get it to find my sound card
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Postby hagarfreak33 » Sat Nov 01, 2008 9:35 pm

it wont find my asio card?i use the guitarport to interface but maybe my new sound card is no good?can anyone help out with this?
thanks
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Postby Garrett » Sat Nov 01, 2008 9:45 pm

Could you open a case with support? There's a link in my signature. Send along a log file too. You can find it in one of the following locations:
XP- C:...My DocumentsSonoma Wire WorksRiffWorksriffworks.log
VISTA- C:Users%Username%DocumentsSonoma Wire WorksRiffworksriffworks.log
OSX- Documents- Sonoma Wire Works- RiffWorks- riffworks.log

Thanks,
Garrett
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Postby ShredRex » Sat Nov 01, 2008 9:56 pm

I can tell you right now it will not work with your sound card, not as a playback device unless you have something like ASIO4ALL installed....if it is a Creative card the ASIO drivers will not work as they are poop.
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Postby hagarfreak33 » Sat Nov 01, 2008 9:58 pm

i just did thanks.
Ken
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Postby ShredRex » Sat Nov 01, 2008 10:30 pm

Glad I could help :)
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