Resetting audio engine

[AlexanderK]

I am on latest T4, PC with dual 4200 AMD, 4 gigs of ram running Sonar and Cubase 4 flawlessly. Audio card is Presonus FS Tube.
T4 gets "Resetting audio engine" every time I import, export or duplicate a riff, takes forever to release the audio engine back, in some cases it doesn't.
Any clues what to look for?

[randy]

Hrm, that's a strange one. What's your Presonus's buffer size set to?

[AlexanderK]

Thanks for your quick reply.

Latency is set pretty high since the card has monitoring built in at the input so I have it at 512 or then next one in the 692 or something.

Actually I closed RW via Ctr+Alt+Del command, shutdown the card, started it up then restarted RW and so far no glitches.

I was trying to import a song into an online collaboration I am loading when this occured last.

[randy]

Mind try setting it to 256 and then test to see if RiffWorks continues to reset the audio engine when performing the specified tasks?

[AlexanderK]

no problem, will do and report back.

[randy]

Thanks!

[AlexanderK]

Randy, I totallu lost the audio card now. Putting it at 256 I get:
Using Direct Sound:
RW is using your system default audio device. Audio Setup requires an ASIO device. Hitting Audio Setup doesn't bring up anything. That is with a project I loaded via the collaborate site. Upon restarting and bringing up a local project I am working on everything seems fine, when duplicating an album I get a fast "Resetting Audio Engine" and then it is all fine.

[AlexanderK]

For some reason the audio card disappeared from RW, so after reinstall I get a dump file, it comes up all garbled up though so Notepad doesn't read it properly, probably a hex file.
I am on T4, actually have full version 2 but I d/loaded it somewhere I can't find it at this point, so I am using this to add a few parts.
Anyway - is there a place where I can send the dump file to you guys?

[AlexanderK]

another crash:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="RiffWorksT4.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="dbghelp.dll" SIZE="719360" CHECKSUM="0x546AC3B3" BIN_FILE_VERSION="6.0.17.0" BIN_PRODUCT_VERSION="6.0.17.0" PRODUCT_VERSION="6.0.0017.0" FILE_DESCRIPTION="Windows Image Helper" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Debugging Tools for Windows(R)" FILE_VERSION="6.0.0017.0 (DbgBuild.020528-1721)" ORIGINAL_FILENAME="DBGHELP.DLL" INTERNAL_NAME="DBGHELP.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBE157" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.17.0" UPTO_BIN_PRODUCT_VERSION="6.0.17.0" LINK_DATE="05/31/2002 23:54:47" UPTO_LINK_DATE="05/31/2002 23:54:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdiplus.dll" SIZE="1706800" CHECKSUM="0xF53FA2A0" BIN_FILE_VERSION="5.1.3097.0" BIN_PRODUCT_VERSION="5.1.3097.0" PRODUCT_VERSION="5.1.3097.0" FILE_DESCRIPTION="Microsoft GDI+" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.3097.0 (xpclient.010817-1148)" ORIGINAL_FILENAME="gdiplus" INTERNAL_NAME="gdiplus" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A18DA" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.3097.0" UPTO_BIN_PRODUCT_VERSION="5.1.3097.0" LINK_DATE="08/18/2001 05:33:41" UPTO_LINK_DATE="08/18/2001 05:33:41" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="MSVCP71.DLL" SIZE="499712" CHECKSUM="0x961BEC37" BIN_FILE_VERSION="7.10.3077.0" BIN_PRODUCT_VERSION="7.10.3077.0" PRODUCT_VERSION="7.10.3077.0" FILE_DESCRIPTION="Microsoft® C++ Runtime Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Visual Studio .NET" FILE_VERSION="7.10.3077.0" ORIGINAL_FILENAME="MSVCP71.DLL" INTERNAL_NAME="MSVCP71.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8657E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.10.3077.0" UPTO_BIN_PRODUCT_VERSION="7.10.3077.0" LINK_DATE="03/19/2003 04:14:51" UPTO_LINK_DATE="03/19/2003 04:14:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="MSVCR71.DLL" SIZE="348160" CHECKSUM="0x448A147E" BIN_FILE_VERSION="7.10.3052.4" BIN_PRODUCT_VERSION="7.10.3052.4" PRODUCT_VERSION="7.10.3052.4" FILE_DESCRIPTION="Microsoft® C Runtime Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Visual Studio .NET" FILE_VERSION="7.10.3052.4" ORIGINAL_FILENAME="MSVCR71.DLL" INTERNAL_NAME="MSVCR71.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5F1E9" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.10.3052.4" UPTO_BIN_PRODUCT_VERSION="7.10.3052.4" LINK_DATE="02/21/2003 12:42:20" UPTO_LINK_DATE="02/21/2003 12:42:20" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="REX Shared Library.dll" SIZE="233472" CHECKSUM="0xD3113010" BIN_FILE_VERSION="1.6.0.4096" BIN_PRODUCT_VERSION="1.6.0.4096" PRODUCT_VERSION="1.6" FILE_DESCRIPTION="REX Shared Library" COMPANY_NAME="Propellerhead Software AB" PRODUCT_NAME="REX SDK" FILE_VERSION="1.6" ORIGINAL_FILENAME="REX Shared Library.dll" INTERNAL_NAME="REX Shared Library" LEGAL_COPYRIGHT="Copyright Propellerhead Software AB 2000-2006, All Rights Reserved" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.6.0.4096" UPTO_BIN_PRODUCT_VERSION="1.6.0.4096" LINK_DATE="03/29/2006 14:11:05" UPTO_LINK_DATE="03/29/2006 14:11:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="RiffWorksT4.exe" SIZE="4845568" CHECKSUM="0xC1BFC2BC" BIN_FILE_VERSION="2.2.1.2930" BIN_PRODUCT_VERSION="2.21.0.0" PRODUCT_VERSION="2.2.1" FILE_DESCRIPTION="RiffWorks" COMPANY_NAME="Sonoma Wire Works" PRODUCT_NAME="RELEASE" FILE_VERSION="2.2.1.2930" ORIGINAL_FILENAME="RiffWorks.exe" INTERNAL_NAME="RELEASE" LEGAL_COPYRIGHT="Copyright (C) 2004-2008, Sonoma Wire Works" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.2.1.2930" UPTO_BIN_PRODUCT_VERSION="2.21.0.0" LINK_DATE="07/10/2008 09:17:51" UPTO_LINK_DATE="07/10/2008 09:17:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Uninstall.exe" SIZE="54057" CHECKSUM="0x5E109ADA" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="09/29/2007 12:50:37" UPTO_LINK_DATE="09/29/2007 12:50:37" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>


I think I went over the 4 track rule in T4 running in Auto Mute Layers recording mode - I went over the 4 allowed layers and T4 took a dump on me.

[vad1er]

I got the resseting audio engine with my tascam us 122l but after I changed the settings to high latency no more problem.. I use a Toneport now and haven't had the same problem unless I leave the computer to long and then go back to record then it dumps the audio driver....try making your default driver for your pc... the input device you are using.. you can run your speakers off of it..

[AlexanderK]

yes, I have it as default, I've even disabled my internal soundcard in the motherboard settings.

[fooks]

do you have gearbox? i got that message today and i went to monkey to redo the drivers or whatever i was thinking and there is an update for gearbox! v3.70, i wasn't even using it! so i updated and everything is fine, lol, even got my amps back!

[vad1er]

Good Idea fooks, Alex go to the Presonus FS Tube website down load the newest drivers.. or try some of the older ones.. As a side note I use a toneport by line6 hands down the best audio interface.. I have 3 other audio interfaces I no longer use because of to many problems...

[vad1er]

Also have you can try running RW in a virtual machine with Hackintosh(mac Osx) way better audio drivers.. and since you don't use vst instruments might be the best solution...If you want to go this route let me know and I can FTP server you a vm version of mac....

[AlexanderK]

I got a full fledged Mac machine but the streaming there is awfully slow. It is RW guys, all my other programs are runnign fine. My studio mainstay Cubase 4 is rock solid with this setup so I won't monkey much with it, whatever works - works... I got a big session coming on the weekend so no updates or changes for me unless it is reinstalling T4.