Sonoma Wire Works - Support Forums

by **Gerk** » Tue Dec 16, 2008 2:46 am

Hi folks

I took the plunge and bought the full (standard) version of RW tonight but it won't launch at all, instant crash. The T4 version was (and still can) launch fine on my machine.

I've done the following:

found and removed all com.sonoma* files from ~/Library/Preferences/
removed both T4 and RW standard
reinstalled RW standard a couple of times
removed previous Amplitube plugins (that came with T4)
removed install receipts (from /Library/Receipts/ )

Any other suggestions on how I can get this thing going? I filed a ticket with support but I'm overanxious and want to play with it tonight!

by **davenz** » Tue Dec 16, 2008 9:34 pm

Go down your local computer store and buy a machine with Windows on it!

Sorry, I'm being an idiot; I know how frustrating it is when you get something new and want to get it working RIGHT NOW. Does it just disappear with no dialog window or does it give you a message of some kind? Have you tried starting it without the sound device plugged in? The Sonoma crew are usually excellent in resolving these things so, frustrating as it is, hang in there until they start the process.

Hopefully all the Mac users here will also jump in and suggest ways to get you rocking, that is, if he isn't out buying an iPhone.

Good luck and keep us posted.

Dave.

by **Gerk** » Wed Dec 17, 2008 12:07 am

heh no thanks on the windows

It's a dialog that says:

The applications RiffWorks quit unexpectedly.

(the standard dialog when an app crashes in OSX). It happens immediately upon launch. Nothing shows up in the log file at all, it shows the launch time and that's it.

When manually launching the executable (located within the OSX .app package) it says:

terminate called after throwing an instance of 'wireworks::DException'
Abort trap

As for my audio interface, it's a PCI express card based setup (MOTU PCIe-424) so I can't really unplug it.

The baffling part is that RiffWorks T4 (the free version) still runs just fine. I just can't launch the one I bought and downloaded. They are both the same version build number (2.2.1.2930).

by **dug** » Wed Dec 17, 2008 8:44 am

Hi Gerk,

Please contact support if you haven't already and we'll try to get to the bottom of it right away. Please include the version of the OS you're running. We just posted an update for 2.5. Support will send you that link too.

thanks!
dug

by **Gerk** » Wed Dec 17, 2008 7:16 pm

Hi dug

Thanks for the reply. I did contact support, been a couple of days now but no response yet, guess you guys have been nose the grindstone getting 2.5 out the door.

I read the 2.5 release information, hopefully that will fix my woes, but unfortunately I can't get RW standard launched for long enough to download the update LOL. Hopefully support replies soon with a link for a direct download of 2.5. I looked in my store account to see if it was in there but it seems to still be the older version.

by **Gerk** » Wed Dec 17, 2008 7:22 pm

I take that back .. my store account download gave me 2.5 , will see how it works out when I can get to my workstation and try installing!

by **Gerk** » Wed Dec 17, 2008 9:28 pm

Same results. I installed RW standard 2.5.0.3009 on my workstation but it still crashes instantly.

Process: RiffWorks [14991]
Path: /Applications/RiffWorks Standard.app/Contents/MacOS/RiffWorks
Identifier: com.SonomaWireWorks.RiffWorksStandard
Version: ??? (2.5.0.3009)
Code Type: X86 (Native)
Parent Process: launchd [188]

Date/Time: 2008-12-17 16:25:06.223 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x95651e42 __kill + 10
1 libSystem.B.dylib 0x956c423a raise + 26
2 libSystem.B.dylib 0x956d0679 abort + 73
3 libstdc++.6.dylib 0x93470005 0x93428000 + 294917
4 libstdc++.6.dylib 0x9346e10c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x9346e14b std::terminate() + 29
6 libstdc++.6.dylib 0x9346e261 __cxa_throw + 101
7 ...WireWorks.RiffWorksStandard 0x001e2ce8 0x1000 + 1973480
8 ...WireWorks.RiffWorksStandard 0x001e2f50 0x1000 + 1974096
9 ...WireWorks.RiffWorksStandard 0x001910f4 0x1000 + 1638644
10 ...WireWorks.RiffWorksStandard 0x00002f33 0x1000 + 7987
11 ...WireWorks.RiffWorksStandard 0x00002e8e 0x1000 + 7822
12 ...WireWorks.RiffWorksStandard 0x00002da9 0x1000 + 7593

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x956d0639 ecx: 0xbffff7fc edx: 0x95651e42
edi: 0x00410554 esi: 0xa06785b8 ebp: 0xbffff818 esp: 0xbffff7fc
ss: 0x0000001f efl: 0x00000286 eip: 0x95651e42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xa0381108

Hopefully support contacts me soon

It works fine on my old powerbook laptop, but it really hates my 8 core Mac Pro. RW T4 works fine on the same 8 core.

by **Moneyjohne** » Sat Dec 20, 2008 5:34 am

Same here, I suggested "repairing permissions" but it still didnt work!

John

by **Gerk** » Sat Dec 20, 2008 5:36 am

Nothing I've tried yet gets things going (and I've tried a lot to date LOL). I think there's something funky going on. What hardware do you have? Maybe there's something in common ...

by **Moneyjohne** » Tue Dec 23, 2008 5:47 am

I'm using a Line 6 UX2 and a MacMini - Everything was working well till I updated. I just finished a disc and permission repair and still same thing going on! I'm sure they will figure it out!

by **toddf23** » Sun Dec 28, 2008 10:07 pm

Same issues with T4 on G5 IMac. Anything new here? Fresh install results in wireworks::DException when I launch.

by **DoubleUK** » Mon Dec 29, 2008 2:12 pm

Same problem here.

Downloaded the free Riffworks T4 to check it out.

Doesn't open, crashes immediately.

I have the most recent update to OSX 10.5.6

And Powerbook G4

Maybe this has something to do with it? (Intel vs PPC?)

by **Gerk** » Tue Dec 30, 2008 5:15 am

toddf23, DoubleUK: Have you tried as was suggested (either here or in another thread) ... repairing the hard drive permissions? It's not the fix for my problem but it might help out you if neither T4 or Standard can launch ... my problem is specifically with Standard, T4 runs fine.

by **DoubleUK** » Tue Dec 30, 2008 2:39 pm

Gerk wrote:toddf23, DoubleUK: Have you tried as was suggested (either here or in another thread) ... repairing the hard drive permissions? It's not the fix for my problem but it might help out you if neither T4 or Standard can launch ... my problem is specifically with Standard, T4 runs fine.

Hello Gerk,

Yeah, I just re-installed 10.5.6 (combo) and did a permissions repair.

But alas... no luck. So I find it strange that your T4 runs fine.

Too bad because I was curious about this app...

:-(

Sonoma Wire Works - Support Forums

Just bought standard RW .. won't launch on OSX .. instant cr

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