I still can't get RiffWorks2 Line 6 edition to load

[TerryR]

I downloaded it Thursday night. It is now Sunday night. I've had about 12 hours sleep total in the last three days. I have tried everthing that I can think of.

The most annoying thing is that it runs on my 1 GHz Pentium III Windows ME machine, but since GearBox 2 will not install on anything less than Windows 2000, the monkey doesn't update and let me activate RW2 on that computer. And even if I could, that computer only takes 512MB. But RW2 DOES run on that one.

On my slightly faster XP (Athlon) computer I get an error message after 1-3 seconds and I get a new version of this file:

48488038 : DException caught: ReWire dll failed to load., .DReWireBay.cpp, 789
748520772 : DNetworkServerConnection::ConnectInBackground www.sonomawireworks.com:80
748521097 : ConfigureBays
748521141 : mFileLooper
748521500 : mLooperBay
748521589 : mInputBay
748522023 : DNetworkServerConnection::Disconnect
748522079 : DNetworkServerConnection::Disconnect END
748522151 : DNetworkServerConnection::ConnectToServer www.sonomawireworks.com:80
748522794 : DPickupApp::InstallDriverBay
748523062 : DAsioBay::Setup()
748523105 : DAsioBay::FillDeviceList
748534012 : DAsioBay: number of installed drivers = 1
748534346 : DAsioBay: Driver name = ASIO GuitarPort
748557938 : DAsioBay loadAsioDriver OK
748664146 : DAsioBay: ASIOInit OK
748664211 : DAsioBay: ASIOGetChannels OK
748664222 : DAsioBay: InputChannels = 2
748664233 : DAsioBay: OutputChannels = 2
748664291 : DAsioBay::SetDeviceByName
748664304 : DAsioBay::SetDevice 0
748671191 : DAsioBay: Driver name = ASIO GuitarPort loaded
748694403 : DAsioBay: Buffer sizes min:128 max:4096 pref:512
748694484 : DAsioBay::CreateBuffers()
748694498 : DAsioBay : ASIOCreateBuffers with inputChannels = 2
748694510 : DAsioBay : ASIOCreateBuffers with OutputChannels = 2
748694521 : DAsioBay : ASIOCreateBuffers with size = 512
748768935 : kAsioSupportsTimeInfo
748770156 : ASIOGetLatencies : InputLatency = 654 latency = 14 msec
748770192 : ASIOGetLatencies : OuputLatency = 1309 latency = 29 msec
748770203 : DAsioBay::GetChannelInfo()
748770597 : ASIOChannelInfo input: 0 17 Send 1
748770856 : ASIOChannelInfo input: 1 17 Send 2
748771111 : ASIOChannelInfo output: 0 17 Output 1
748771363 : ASIOChannelInfo output: 1 17 Output 2
748771378 : DAsioBay::PopulateInputChannelList
748771389 : input 0 Send 1
748771438 : DAsioBay::SetInputChannel 0 Send 1+Send 2
748771451 : DAsioBay::PopulateOutputChannelList
748771461 : output 2 Output 1
748771478 : DAsioBay::SetOutputChannel 0 Output 1+Output 2
748771493 : DLooperBay::SetDriverBay
748773962 : DAsioBay::Run()
748774040 : DPickupApp::RunAudio
748774052 : DLooperBay::Run
748774061 : DAsioBay::Run()
748788190 : DNetworkServerConnection::ConnectToServer SUCCESS
748794591 : DLooperBay::Stop
748794650 : DAsioBay::Stop()
748815609 : DAsioBay::CleanupBuffers()
749020687 : mAudioFileDriver
749020960 : mRiffSwitcher

Sorry for leaving out the processor info - I should have known better

[ShredRex]

I hate to say it but the Line 6 version should really be supported by Line 6 don't ya think? Have you tried contacting them? I know there are not alot of help.......and I am sure Sonoma and everyone here will do what they can to help.......but I just figured I would point out the obvious.......

[TerryR]

I've done everything I can over there. Awaiting their reply.

[TerryR]

And it did install itself in a folder named Sonoma Wire Works, not Line 6.


And get back to work, you slacker.

[ShredRex]

I've done everything I can over there. Awaiting their reply.

They can be pretty slow that is for sure........have you checked out their support boards? http://line6.com/cgi-bin/ultimatebb.cgi

Never mind, I was over there and see you have been looking there as well........hopefully Sonaoma can get you fixed up!

[Mozzarello]

Gee wee, thankfully I just got Standard version and no more hassle with it...

Once Guitarport dies (hope never), I could migrate to whatever ASIO card I'm pleased with...

ufa!

[dave]

If you don't have any ReWire devices on your machine, it will throw that exception and catch it. That should be fine...

Does it give you the option of saving a dump file? What exactly does the error say when it comes up?

Dave

[dyonisos]

Mine still doesn't work. Post-Feb free upgrade guy here. All I get when I go into RW2 is an hourglass that won't go away until I end-task. All my specs are up to snuff. I've tried uninstalling all line6 and sonoma apps on my PC, cleaned up registry, re-tried. No go. Hourglass. I wonder if Norton Internet Security is messing with this? Can't think of any other cause.

help...

[crp0809]

I've got the same problem.... Upgraded to V2 on Sat this week... App starts to load -- I get the hour glass and that's it.

Incidently -- my riffworks log showed I could connect to: rifflink.sonomawireworks.com:9940
1705213373 : DNetworkServerConnection::ConnectToServer INVALID_SOCKET

That's not the issue now (Sonoma -- you do have backup web servers, I hope??)

Now it looks like my app is actrivated -- then de-activiated?? See Log below: (please help)

606438029 : DNetworkServerConnection::ConnectInBackground www.sonomawireworks.com:80
606438587 : ConfigureBays
606438602 : mFileLooper
606438697 : mLooperBay
606438721 : mInputBay
606438932 : DPickupApp::InstallDriverBay
606438968 : DAsioBay::Setup()
606438976 : DAsioBay::FillDeviceList
606459979 : DAsioBay: number of installed drivers = 1
606460000 : DAsioBay: Driver name = ASIO PODxt Live
606465946 : DNetworkServerConnection::Disconnect
606466397 : DNetworkServerConnection::Disconnect END
606466411 : DNetworkServerConnection::ConnectToServer www.sonomawireworks.com:80
606467937 : DAsioBay loadAsioDriver OK
606496049 : DAsioBay: ASIOInit OK
606496070 : DAsioBay: ASIOGetChannels OK
606496076 : DAsioBay: InputChannels = 2
606496081 : DAsioBay: OutputChannels = 2
606496102 : DAsioBay::SetDeviceByName ASIO PODxt Live
606496109 : DAsioBay::SetDevice 0
606499119 : DAsioBay: Driver name = ASIO PODxt Live loaded
606520835 : DAsioBay: Buffer sizes min:256 max:4096 pref:512
606520857 : DAsioBay::CreateBuffers()
606520865 : DAsioBay : ASIOCreateBuffers with inputChannels = 2
606520871 : DAsioBay : ASIOCreateBuffers with OutputChannels = 2
606520877 : DAsioBay : ASIOCreateBuffers with size = 512
606567539 : kAsioSupportsTimeInfo
606568199 : ASIOGetLatencies : InputLatency = 780 latency = 17 msec
606568211 : ASIOGetLatencies : OuputLatency = 1561 latency = 35 msec
606568217 : DAsioBay::GetChannelInfo()
606568395 : ASIOChannelInfo input: 0 17 Input 1
606568513 : ASIOChannelInfo input: 1 17 Input 2
606569873 : ASIOChannelInfo output: 0 17 Output 1
606570035 : ASIOChannelInfo output: 1 17 Output 2
606570043 : DAsioBay::PopulateInputChannelList
606570049 : input 0 Input 1
606570060 : DAsioBay::SetInputChannel 0 Input 1+Input 2
606570066 : DAsioBay::PopulateOutputChannelList
606570071 : output 2 Output 1
606570080 : DAsioBay::SetOutputChannel 0 Output 1+Output 2
606570086 : DLooperBay::SetDriverBay
606570229 : DAsioBay::Run()
606570265 : DPickupApp::RunAudio
606570272 : DLooperBay::Run
606570277 : DAsioBay::Run()
606591080 : DLooperBay::Stop
606591100 : DAsioBay::Stop()
606612579 : DAsioBay::CleanupBuffers()
606880192 : DNetworkServerConnection::ConnectToServer SUCCESS
607069755 : mAudioFileDriver
607069850 : mRiffSwitcher
607114093 : mJunt
607114284 : mMasterLayer
607118429 : mMasterGain
607118483 : mLimiter
607118605 : DLooperBay::RunMessageLoop
607118724 : END ConfigureBays
607118732 : SetupWindow
607133492 : mWindow
607134131 : DAsioBay::SetInputChannel 0 Input 1+Input 2
607134226 : DNetworkServerConnection::ConnectToServer www.sonomawireworks.com:80
607162029 : DPickupWindow::WindowReady
607162058 : DPickupWindow::CreateMainView
607220836 : DNetworkServerConnection::ConnectToServer SUCCESS
607312012 : DCLIENTDISCONNECTED
609676112 : DNetworkServerConnection::ConnectInBackground rifflink.sonomawireworks.com:9940
609676816 : DNetworkServerConnection::Disconnect
609676831 : DNetworkServerConnection::Disconnect END
609676839 : DNetworkServerConnection::ConnectToServer rifflink.sonomawireworks.com:9940
609860451 : DNetworkServerConnection::ConnectToServer SUCCESS
610648117 : DPickupWindow::AppActivated
610649583 : APPACTIVATED
610931419 : WINDOWREADY
611442309 : DPickupApp::RemoteSetupLine6TWX
618190491 : DPickupWindow::AppDeactivated
643710228 : DPickupWindow::AppActivated
645120763 : DPickupWindow::AppDeactivated
668041740 : DPickupWindow::AppActivated
671184679 : DPickupWindow::AppDeactivated
689564966 : DPickupWindow::AppActivated
691831081 : DPickupWindow::AppDeactivated
843297730 : DPickupWindow::AppActivated
845885502 : DPickupWindow::AppDeactivated

[TerryR]

I have repeatedly uninstalled and reinstalled RW2. I disabled my firewall and antivirus before installing. I did attach two random .dmp files to Case 2067. I have many more if you need them.

The first box that pops up says:
An Unknown Error has occured. We will try to recover your data when you relaunch the application. Just make sure to answer yes when asked if you'd like to recover.
Code -1 at .DLooper.cpp:line 452

Then after clicking OK:
RiffWorks Error
Unhandled exception, would you like to save a diagnostic file?

Then:
Save your dump
Save in RiffWorks Line 6 Edition

Then:
Dump file saved successfully. To report the error to Technical Support, attach the saved dump file to an email with description of the problem. Be as detailed as possible and include system hardware and version information.

Then sometimes (but not always) a Microsoft error report dialogue pops up.

[dan]

We are looking into this issue right now. Hopefully I will post some more info a bit later today or tomorrow.

[dyonisos]

Thanks. That's good news, as those of us having problems are anxious to try out the new version.

[dan]

If anyone is having trouble launching RiffWorks Line6 edition they should launch Line6 Monkey and verify that all of their Line 6 software is up to date. Especially any guitar port / tone port / gear box software.

Let me know if this solves anyones problems. I will keep digging on my end.

[dyonisos]

Everything in Monkey is (and was) up to date (at least in my case). Also, the Riffworks v.2 items on the two Monkey tabs both show "installed" and "authorized" or whatever. Everything shows that the latest version is installed. Riffworks v1.10 still works and is still installed.

The hourglass problem persists!

Thanks.

[dan]

Are there any other RiffWorks child windows/popups that are hidden by RiffWorks itself? You can click RiffWorks in the task bar across the bottom or move the window around to see.

thanks