Trouble Shooting Guide
From Guide
Here is the Trouble Shoot'n Guide. The Forums are also a great place to find answers.
Check System Requirements here. Make sure you have the correct audio device for plugging your instrument or microphone into your computer. Recommended hardware list here.
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| Can't Register | Forgot password Out of activations Don't have internet | Click the Forgot Password button, then check your email. Remember to check the spam folder.
You can Activate RiffWorks on up to 3 machines. Internet is required to use RiffWorks. See the requirements and the Installation Guide. |
| No sound when playing / No playback audio | Speakers not plugged in or turned on
Volume down on audio device or speakers Wrong device selected in Audio Setup. | Plug speakers in, and turn speakers on
Turn volume up Click on Audio Setup, and choose correct device. |
| Can't hear recording | Instrument volume turned down
Instrument not plugged into interface input or turned up Wrong Input Channel selected in Input Menu | Turn instrument volume up
Plug instrument into interface input and turn the volume up Choose correct input channel from Input Channel popup menu. |
| Recording is only in one side | Instrument is connected to Mono Input. | Turn off stereo button and select Input Channel |
