Sonoma Hardware Warranty

GuitarJack Interface & DrumCore Drive Warranty

Manufacturer's Limited 90 Day Parts and Labor Warranty for GuitarJack Model 1, GuitarJack Model 2, GuitarJack 2 USB, GuitarJack Stage, StudioJack Mini, DrumCore 4 Prime Flash's USB Flash Drive and DrumCore 4 Ultra's Solid State Drive:

Sonoma Wire Works warrants to the original purchaser-user with proof of purchase from an authorized Sonoma Wire Works dealer, that this hardware accessory bearing the name GuitarJack Model 1, GuitarJack Model 2, GuitarJack 2 USB, GuitarJack Stage, StudioJack Mini, DrumCore 4 Prime Flash or DrumCore 4 Ultra will be free from defects in material and/or workmanship. Cosmetic flaws are not considered a defect and not covered under the warranty. Sonoma Wire Works further warrants that this accessory will perform adequately under normal use if properly used and maintained in accordance with the instructions described in the packaging, here and/or in the product's online guide.

Starting Time: This product warranty begins with the date of original purchase from an authorized reseller.

What is Covered: Components are covered for parts and labor.

Sonoma Wire Works' Obligation: Limited strictly to replacing, or to repairing, upon return to Sonoma Wire Works, transportation charges prepaid by the original purchaser-user, any part or parts that shall be found to be defective in material and/or workmanship during the warranty period. All decisions regarding defects in material or workmanship or accident, alteration, misuse, or improper maintenance or use shall be made by Sonoma Wire Works and shall be binding upon the parties.

Requirements: Warranty service must be performed by Sonoma Wire Works.

User Responsibility: The product must be used and maintained as described here, in the product's guide on, and in any documentation included in the product packaging. This warranty does not include parts or labor coverage for a component failure or other damage resulting from:
  • Installation or operation of the product beyond the specifications set on the product's guide on and in any documentation included in the product packaging.
  • Fire damage, heat damage, electrical surge damage, liquid damage or corrosion.
  • Dropping, twisting, bending the product or the items connected to the product while it is or is not attached to a device or cable of any kind.

IN NO EVENT SHALL SONOMA WIRE WORKS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE, OR FOR ANY DAMAGES RESULTING IN WHOLE OR IN PART FROM MISUSE OR INADEQUATE MAINTENANCE OF THE PRODUCT, ANY PART THEREOF OR ANY PRODUCT ATTACHED TO THE PRODUCT. No part or assembly which has been subject to accident, alteration, opening or misuse, or which is not installed or serviced in accordance with this document or the product's guide shall be covered by this warranty. Opening the housing of this product by anyone other than a Sonoma Wire Works employee voids this warranty.

Sonoma Wire Works: 101 First Street #587, Los Altos, CA 94040
Contact Sonoma Wire Works Support

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