Technical Support

The answers you are looking for!

Guides and FAQs

See the Announcement Regarding Sonoma Product Sales, Downloads and Support Ending October 31, 2022.

Check Sonoma's product guides for movies, pdfs, answers to frequently asked questions, and more.

Current Products:

Past Products

Contact Support Directly

Email and we will help you as quickly as possible, usually within 24-48 business hours: Mon.-Fri. 11am-7pm (PST).

For best results, describe the problem, including OS and related software version numbers. Include steps that led to the problem, with screenshots and error messages if possible.

Check the relevant Guides and FAQs, which might help you find the answer immediately.

Sonoma does not offer phone support in order to keep the price of products low. You may be surprised at how fast we respond!


Sonoma's Monthly Newsletter (Archive) includes product announcements, user tips and special offers. Subscribe Here. Contact with questions.


The Guides and FAQs include the most current information. The Forums have not been updated for a few years, so they have older information that may not be relevant. For fastest response, please contact

Notice: Newer usernames are temporarily not able to log into the forums. Other Sonoma services that require username log-in are working fine. If you have trouble logging in, please use one of the other support options above.

"DrumCore is so handy and so very easy to use! It's very close to having a live drummer with you."

Learn more about DrumCore
Anthony Gonzalez of M83

"I'm obsessed with this recording app on my iPhone- the Sonoma Wire Works FourTrack. It's like you have a superpowerful studio in your pocket."

Learn more about FourTrack
Trey Anastasio of Phish

"Just tried out Sonoma Wire Works GuitarJack plus the new upgraded FourTrack app. Beautiful crystal clear sparkling audio in iOS!"

Learn more about GuitarJack
Jordan Rudess of Dream Theater

"RiffWorks is an incredible tool to get songs done stupid fast!"

Learn more about RiffWorks
Johnny "Juice" Rosado of Public Enemy