Technical Support

The answers you are looking for!


Check the Forums for your question or post a new one. Users worldwide and Sonoma support staff are happy to help. For fastest response from the Sonoma Wire Works team, please contact Sonoma directly below.

Guides and FAQs

Check the Sonoma Wire Works product guides for for answers, features, tips and tricks:

Contact Support Directly

Sonoma Wire Works uses web forms to keep support requests organized, to document issues, and to be sure that everything is answered. Please complete the form below, so we can help you as quickly as possible, usually within 24 - 48 business hours: Monday - Friday 9am-5pm (PST). We do not offer phone support in order to keep the cost of our products low, and we have found web form support best serves our customers. You may be surprised at how fast we respond!

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"DrumCore is so handy and so very easy to use! It's very close to having a live drummer with you."

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Anthony Gonzalez of M83

"I'm obsessed with this recording app on my iPhone- the Sonoma Wire Works FourTrack. It's like you have a superpowerful studio in your pocket."

Learn more about FourTrack
Trey Anastasio of Phish

"Just tried out Sonoma Wire Works GuitarJack plus the new upgraded FourTrack app. Beautiful crystal clear sparkling audio in iOS!"

Learn more about GuitarJack
Jordan Rudess of Dream Theater

"RiffWorks is an incredible tool to get songs done stupid fast!"

Learn more about RiffWorks
Johnny "Juice" Rosado of Public Enemy