Sonoma Wire Works - Support Forums

by **thunderdrums** » Thu Jul 27, 2006 8:19 pm

I got my crossgrade coupon right away, Ive bought my riffworks standard, however I took my screen shots etc and sent them in but havent heard back yet. I would like to get it all setup at the same time.

by **ShredRex** » Thu Jul 27, 2006 8:36 pm

Yeah same here..cross grade was instant, the screen shot bit to get the ID I previously purchased has not happened yet, and will probably take some time.

by **dug** » Thu Jul 27, 2006 9:21 pm

We're working on it. There's some hand processing of those involved, but we're trying to streamline it as much as possible.

dug

by **yahsteck1** » Fri Jul 28, 2006 1:57 am

Hey dug i forgot to ad my Line 6 user name,and i couldn't think of a joke,lol. If you need my User ID i can send it to you.BTW When i tryed loading my v1 song to v2 it odviously didn't have my drum packs so when i went to close out, some how i started saving the file as is but i quickly shut down before it would save it .Now when i try to open the file, it says Invalid Format.Oh No can i get it back.I have the mix to ogg file that i can send (well actually we cant send via e mail so i cant post.) Oh no !!!!!! Help!!!

by **dug** » Fri Jul 28, 2006 5:40 pm

How big is the song file? We can accept up to 50MB as an attachment on the support form. If you send it to me I will take a look, but shutting down while you were saving could leave it in a pretty messed up state. It may not have all the audio data there. If all the audio is there, I can probably fix the riff descriptions.

dug

by **thunderdrums** » Fri Jul 28, 2006 6:25 pm

hey Dug, anyword on getting my instant drummers sorted out? I still havent heard anything yet.

by **yahsteck1** » Fri Jul 28, 2006 9:49 pm

Ok , where do i send the .oog file to?

by **nator** » Fri Jul 28, 2006 11:23 pm

You guys that got your coupon instantly, did you grossgrade Guitarport or PodXT Live? I sent in my stuff for a crossgrade coupon (PodXT Live) and the process was different than if I were doing it for GP. I did it last night and still haven't received my coupon. I'm guessing there is some manual work involved in processing a crossgrade from PodtXT Live (is that the case, dug)?

Anyhow, if they have to do some things by hand, it's probably going to take a little bit. I'm sure things are pretty hectic at Sonoma this week.

Patience Grasshopper

by **nator** » Sat Jul 29, 2006 12:15 am

Go figure. Less than 10 minutes after i post i get an email with my coupon code, lol.

by **thunderdrums** » Sat Jul 29, 2006 7:53 pm

I am still waiting on my drummers... apparently there is some accounting problem?

My RiffWorld Profile · by **randy** » Mon Jul 31, 2006 11:21 pm

yahsteck1 wrote:Ok , where do i send the .oog file to?

You can send it to support@sonomawireworks.com

Thanks!

My RiffWorld Profile · by **randy** » Mon Jul 31, 2006 11:22 pm

thunderdrums wrote:I am still waiting on my drummers... apparently there is some accounting problem?

The process for crossgrading drummers is about ready to go, and if all goes well I'll be sending the coupons out tomorrow.

Cross your fingers!

by **thunderdrums** » Tue Aug 01, 2006 1:20 am

tommorrow? oh I hope so. thanks

by **Mozzarello** » Tue Aug 01, 2006 5:01 pm

randy wrote:
thunderdrums wrote:I am still waiting on my drummers... apparently there is some accounting problem?

The process for crossgrading drummers is about ready to go, and if all goes well I'll be sending the coupons out tomorrow.

Cross your fingers!

yeah!!!

Waiitiiing

Waiitiiing

Waiiiting

Waa ii tiing

Waiting for you to... send coupons

Tan tan tan taran tan!

(Sing as "waiting for the sun - The Doors")

Well, some days more won't hurt no one right?

cheers

by **thunderdrums** » Wed Aug 02, 2006 5:16 am

another day! onwards and upwards!

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